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Summary of Us Xpress Customer Service Calls

24 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
03:43 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Us Xpress to Ask about:

Shipping and Delivery:

  • “Tracking”

Account:

  • “Need to login for w4 form”

Employment:

  • “Driving job”

Cards:

  • “Student taking bus to hotel to meet trainer. Driver manager was supposed to upload money to my card to get me a cab ride to hotel. But the money never got upload.”

Product/ Service:

  • “I was driver receive claim try to contact insurance”

Return/ Replace:

  • “Driver in unit 67071 forced me off the road while he was changing lanes on I-95 N In Connecticut. I blew my hwy horn to warn the driver, but he continued to enter the lane. I have it recorded on dash cam”

Other:

  • “Reporting reckless driving”
  • “Disgruntled driver”
  • “Recruiter never setup bus ticket”

Us Xpress Rating Stats

1.3 out of 5 stars
based on 10 reviews
See all 40 reviews

Rating stats

  1. 8 reviews
  2. 1 review
  3. 1 review
  4. 0 reviews
  5. 0 reviews

About Us Xpress

Top 5 Us Xpress Services

Vehicle Driver, Manager

Top 5 Likes about Us Xpress

To be lied too, New trucks

Top 5 Dislikes about Us Xpress

No pay for miles driven, Lack of concern for a persons life

Summary

US Xpress is one of the leading companies in transportation industry. Company was founded in 1986 and this year company celebrates its 25 birthday. US Xpress provides great service and innovative solutions in the industry. US Xpress offers strategic services including expedited team services; regional services; dedicated contract carriage; demand critical and intermodal solutions; logistics, brokerage and international services. Company takes care about the environment and it even got a SmartWay Environmental Excellence award in 2009. US Xpress takes care about safety of transportations and all trucks are equipped with up-to-date manual and auto-shift transmission technology, traction and stability control, and right-side cameras to minimize blind spots.

Us Xpress reviews and complaints

Us Xpress is ranked 171 out of 1430 in Transportation and Logistics category

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