They don't back up their drivers in accidents they just terminate them. Asked them to print report from Driver Tech and Safety guy said "Oh that is something you can do? I have never heard of that!" Really!! If they would have printed the report the ticket could have...Read more
They short your pay frequently. They also send drivers out and have the trucks breaking down 24/7, they take forever to have a mechanic or tow truck come to assist, my husband has sat for over 10 hours with no help from break down or diapatch, he has actually been...Read more
I started out as a Student driver for Usxpress training was supposed to be 3 weeks long well that turned into 6 weeks my first week of driving was only 32 hours. We sat at the same terminal for days my trainer left me in his truck waiting for his truck to be repaired...Read more
Us Xpress - Aggressive driving
North Hwy 2 driver cut me off driving erratically speeding up to 80 mph tailgating and swerving. Trailer # 401926 plate # 60732aa
Us Xpress - Company do not stand by the drivers
Fifth wheel snaped off the truck pushed me in to a curb. The trailer flipped over the fifth was still attached to the trailer. I did not receive a ticket for this accident but i was terminated they said i hit a curb that was not the case. Uncessfully i have reached out to the safety department left several messages.
Us Xpress - Not on time
Sitting and waiting for the truck. No communication with the driver. It's very stressful moving so not knowing when the truck will show is worse. Never get a recommendation free m us.
US Xpress Sucks!!!!
Lied about my pay, fleet mangers are rude and dont give a *** about their drivers. They'll changed your home time date and not to mention they really dont want you to go home. And their trailers are really old and *** up overall I wouldn't recommend this company, you'll never see your family and their customers are in some messed up places like New Jersey, New England etc
tell you what you want to here until you go though there schooling then charge you a 100.00 for there mistake or *** , here it is three years later and still no one can give me a answer they just put it on your TRW no calls no emails or even a bill in the mail. how sad...Read more
- To be lied too
I didn't like
I was injured on the job working for this company, their insurance company denied my case from the beginning because that's the new thing the insurance companies are doing to discourage injured workers from filing a claim. I have cooperated fully with US Xpress and...Read more
They had me drive from N.C to S.C back and forth four times in one day. They said that another driver had already picked up load although they dispatched me. I drove over 350 miles that day and they did not pay me for one mile. On my day off my fleet manager had me...Read more
- New trucks
I didn't like
- No pay for miles driven
In may of 2012 i took my lease truck over to us xpress to haul on the walmart account out of henderson nc.It went well up to september 2013 when their terminal manager along with walmart accused me of fuel theft from the facility..Without asking me to prove anything he...Read more
Warrenton, North Carolina
I didn't like
- Lack of concern for a persons life
The company has given false information to other trucking companies. Stating that different hire dates and reporting accidents that I have not been or was the cause of. Then when I try to get the information and speak to someone about them correcting the lies they will...Read more
Driver James Jackson recording on cell phone while driving on Facebook.Read more
try to avoid Phoenix, AZ us express brokerage office since they open no earlier than 9 am central and if there is a problem with the load you cant talk to someone from a different office. we took a load delivering to amazon in Joliet, IL and us express never told us...Read more
Do you have something to say about Us Xpress? What happened? What can we help you with?